To enhance the
Southeast Missouri Community’s
capacity to connect people in need with the appropriate resources,
through the collection, organization and dissemination of information.
First Call For Help works to help people in need locate resources
to meet those needs through information and referral, case
assistance and case management. A telephone assessment is
completed with each caller to identify needs and provide
referrals. Case assistance can be provided to those callers
who need step-by-step assistance in obtaining the services
or assistance coordinating multiple referrals. Case management
can also be provided to those that are in need of more long
term assistance and may require office or home visits.
In addition to coordinating services for clients, First Call
For Help also works with service providers to coordinate available
resources in order to maximize both designated and flexible
community funds. Through coordination, more needs are met when
available resources are used appropriately.
Through the process of information collection and dissemination,
First Call For Help works on multiple levels to assist people
in need, maximize community resources, identify gaps in services
and assist in short and long range community planning. Our
work is carried out in order to complete the mission of enhancing